Our Business Phone systems unify all of your communications, allowing you to boost productivity, efficiency, and profitability!
Tailored Business Phones
Our Business Phone packages are tailored to your business. We review your current outgoings, equipment, tariff & usage, and tailor a package just right for where you’re wanting to go.
Do you save important emails? Why not save calls too? Have a full archive of all inbound and outbound calls to your business.
Customer Record Pop-Up
As known customers and contacts call your business, their profile or customer record ‘pops-up’ on-screen. You’ll know who’s calling, and everything about them before you even pick up!
Don’t lose out on valuable enquiries to your business – this could result in missed opportunities, and ultimately revenue! If calls come in and you’re busy, the caller will be greeted automatically, and informed you’ll be with them soon. As they wait, you can play on-hold music, or periodically play a message.
Best of all? We offer 24/7 support as part of our packages for our customers. We understand communications in business never really stop, so why should the support for it? If you ever experience network or hardware problems, we’ll be right on-hand to help resolve them for you.
Boost Customer Service
With all of these features combined, watch as your Customer Service levels improves drastically. Seamless & Efficient communications are key to the success of any business.
You should never understate the value to your business of having a perfect phone system that works seamlessly and fits all of your business needs. Regardless of what sector your business may be in, having the latest technology is vital for the success and sustainability of your business and can often be a source of competitive advantage over your competitors. In this day and age, it is important for Small and Medium Enterprises (SME’s) to have the latest technology available, particularly if they want to compete with the bigger players in the market.
Here are some problems our customers voice with their business phone systems..
“Our employees are always complaining that they can’t make outbound calls because there are no available lines!” – often when your business outgrows its current phone system.
“Our customers are always complaining that they can never get through to us because we are always on the phone!” – often very expensive to add extra lines to an outdated phone system.
“Our employees often complain it’s not possible to work from remote locations because our phone system is based in our offices” –often a problem when businesses are still on outdated analogue line, coupled with an on-premises system.
Integrate everything! With our tailored packages, everything becomes integrated from the moment it’s installed! Full CRM integration allows for Call Recording on all inbound and outbound calls, a customer record ‘pop-up’ for all inbound calls, allowing you to see all required details of the customer calling before you even pick up!
All of the problems highlighted above by our customers can be easily resolved with an Ayo system. We eradicate all of these problems with an internet-based phone system. On our specialised hybrid phone systems, adding lines has never been easier.
We offer a variety of desk phones, tailored to what you need – do you just need a desk phone with speakerphone & DDI’s?; Microsoft Teams Integration; VideoCalling functionality; Work From Home Functionality? We’ve got you covered at Ayo.
Options & Specifications
As part of the Ayo Telecom survey, we can begin to understand what equipment you’ve got, what you’d like to be able to do (call handling, work from home, scaling your business), and tailor a solution fit for your situation.
Staff members generally don’t like to be ‘glued’ to their desk – but also don’t like missing important updates or communications from colleagues. Our hosted solution allows staff members to leave their desks, be out on the road, or even abroad, and still have full-access to all communications they’d have, as if they were sat at their desk. Ranging from live chat with colleagues, to making and receiving phone-calls from their office number, from their mobile or laptop. Quite cool, no?
Our systems integrate with a whole variety of cloud services, software, and databases, to ensure everything is as unified as can be. We can assist in transitioning and setting up Microsoft Teams, 365, CRM systems and more with your new phone system – this can allow not only what’s mentioned above, but simple though effective features such as ‘click-to-dial’, where staff can simply click a number on-screen, and the call starts.
If your business is growing quickly and needing extra lines added quickly and inexpensively, then an internet-based system is most suitable. What would likely be a lengthy and very expensive process on a traditional phone system, will be a simple and inexpensive process on an internet-based system. Furthermore, aside from adding additional lines to support your growth, we can support remote-working with an Ayo phone system, introduce auto attendant and call queuing to prevent customers being met with engaged tones and so much more. Last, but not least, we can offer a super-fast fibre-optic reliable broadband connection to ensure you never experience poor line quality again!
If you’d like a free survey & review of your existing Phone System & lines, let us know below!
Once completed, one of our technical team will contact you to run-through the details and offer a free, no obligation survey & review. Due to the current circumstances with COVID-19, we can offer off-site, remote surveys for those who’d prefer an ‘off-site visit’.