‘CUT’ costs, boost customer service and revenue!
Boost the success of your Hair Salon with Ayo Telecom! Do you know how many calls do you miss per day? Never miss a call again, and help increase sales and total revenue. Our systems are tailored toward Hair Salons, with many benefits that can help increase your day-to-day operations, and ultimately success.
Did you know that missing just 4 Calls per day, could be losing your salon over £40k per year?…..
& that 68% of prospective clients won’t call back if their first call isn’t answered?
Daily Reporting
All incoming and outbound calls are reported and logged every day for you to see, along with call recordings. Ensure your staff are handling enquiries in the manner in which you’d like, and that all enquiries are answered and/or followed-up on
Grow Existing Client Base
Market your salon with cool, engaging material and promote it via CRM and Social Media tools we have on offer.
Instant SMS
Automatic text message to missed callers letting them know you’ll return the call as soon as you can. Don’t let them go to the competition! Also automatic text messages to clients confirming their appointment, & reminder text messages too!
Profesionally-recorded greeting
Your callers will never hear the engaged tone ever again. Callers are greeted by a professional welcome message, thus more inclined to stay on the line, or book online, according to your message.
Mobile-App
Our mobile app communicator allows you to access your full phone system, straight from your mobile. Make outbound calls from your salon landline number, and receive in-bound calls also.
On-hold Marketing
On-hold marketing allows you to market extra services to your clients whilst they wait on the phone, rather than listening to that dreaded ringing tone, or worse – engaged tone! Music of your choice can be included also.
Call Recording
Ensure details of a call are never called into question, such as an appointment date or time, or an agreement with a supplier. You can also keep on-top of staff handling of phone-calls, and ensure good customer service levels are maintained.
Call Management/CRM Integration
Our systems integrate with most CRM & customer database systems…whether software-based or simply on a spreadsheet. As customers call-in, you can greet them by their name as it pops-up on-screen, along with extra details such as upcoming appointments.
Out-of-hours re-direct
Calls made after closing time can be greeted by a custom message, directing them to your website, or to another n犀利士 umber (such as your mobile). Ensure zero enquiries go un-missed, and maximise revenue!
All in-bound and out-bound calls are logged on our system, along with Call Recordings, allowing you to never miss an enquiry again! Ensure your staff handle customer enquiries as amazingly as they should, and turn every prospective client into a client!
American Express 2017, outline that 70% of consumers are willing to spend more money with a company that offers excellent customer service.
