Firstly, how important is your phone system to you and your business?
You should never understate the value to your business of having a perfect phone system that works seamlessly and fits all of your business needs. Regardless of what sector your business may be in, having the latest technology is vital for the success and sustainability of your business and can often be a source of competitive advantage over your competitors. In this day and age, it is important for Small and Medium Enterprises (SME’s) to have the latest technology available, particularly if they want to compete with the bigger players in the market.
Here is a list of just a few of the most common problems we hear with businesses phone systems…
“Our employees are always moaning that they can’t make outbound calls because there are no available lines!” – often when your business outgrows its current phone system.
“Our customers are always complaining they can never get through to us because we are always on the phone!” – often very expensive to add extra lines to an outdated phone system.
“Our employees are experiencing problems with the quality of the line” – often poor line quality with poor cordless phone coverage or slow broadband.
“Our employees often complain it’s not possible to work from remote locations because our phone system is based in our offices” – often a problem when businesses are still on outdated analogue lines.